Set up email address in Outlook Express

How to set up an email address on your computer must be one of the most asked questions by our clients. Here’s how to do it in Outlook Express it will be similar in other mail clients.

Step 1. Open Outlook Express from the start menu.

Step 2. Go to the top left of the Outlook window and click on the Tools button and then select Accounts from the menu that pops up.

Step 3. You should now be looking at the Accounts dialogue.
To add a new email account click on the Add button, then select Mail from the resulting menu which should start the Add New Email Account dialogue below.

Step4. This box is where you enter the name you want people to see when the receive an email message from you using this account. This could be your own name, your business name etc. Once you have done this click the Next button.

Step5. This step is where you enter the new email address into the E-mail Address box being careful to type it correctly. When you have done that click Next again.

Step6. The mail server settings are next. First choose POP3 from the “My incoming mail server is a …. server” drop down menu.
Then enter the Incoming Pop3 server address. We provided this in your new email settings message, this is usually mail.yourwebsite.com etc.
Follow the same step for the for the Outgoing mail SMTP server entering the SMTP server address we provided in our message.
(Non clients should enter the settings from their ISP or POP3 service provider.)
Click Next to go to the username and password dialogue.

Step7. Clients should enter the new email address we provided as the Account name and
then enter the password we provided as the Password. Check
the box to remember the password. Do not check the box next to Log on usingĀ  secure
Password Authentication (SPA) (Non clients should enter the username and password
from their service provider.) Click Next to confirm your new
account.

Step8. Click Finish.

Test your new account by sending yourself a message and you are done! If you get an error repeat steps 1 and 2 above then select the new account and click Properties and check the settings you entered for typo’s and mistakes. If you are sure you made no mistakes then its probably your Internet Service Provider (ISP) blocking your outgoing message that’s causing the error. Permanet for example do this for security reasons as do many others.
To fix this follow these steps. You must have your ISP’s outgoing SMTP server settings and your ISP’s account username and password, if you don’t then we cant help. If you have these settings then read on…

Mail client setup for third party outgoing SMTP servers

Step 1. Open Outlook Express from the start menu.

Step 2. Go to the top left of the Outlook window and click on the Tools button and then select Accounts from the menu that pops up.

Step 3. You should now be looking at the Accounts dialogue.
Select the new account and click the Properties button on the right.

Step 4. Select the Servers tab and enter your ISP’s outgoing SMTP server setting in the Outgoing mail (SMTP) box.
Then at the bottom of the dialogue in the Outgoing Mail Server section check the box next to My server requires authentication and hit the Settings button that now becomes available.

Step 5. Select the Log on using radio button and enter your ISP’s account name and password in the boxes provided and click OK and Apply close out the dialogue and that should do it!

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